Careers

We are always on the look out for new team members who share our passion and dedication for great coffee, service and hospitality. If you are interested in working with us, please send us an email with your resume attached to careers@blackfoxcoffee.com

Black Fox Store Manager 

Black Fox Coffee Co is an industry-leading café and coffee roaster with venues that are known for delivering elevated experiences via thoughtful, professional, and engaging service. We have a strong reputation for offering a large variety of coffees through our multi-roaster coffee program and consistently delivering an exceedingly high-quality food and beverage offering. We are currently seeking a passionate, knowledgeable, and experienced manager for one of our stores across Manhattan.

You will work with some of the best globally renowned roasters and top-quality products. Coffee Collective, Square Mile, Nomad, Luna, and Small Batch to name a few!

You will be leading a team of detail-oriented folk with the support and guidance of a small team of world-class operators in the coffee and service industry.

Requirements:

2+ years experience in a similar store/venue management role

2+ years experience in specialty coffee

Passion for hospitality and for specialty coffee

General computer skills (experience with Excel is a plus)

Role and responsibilities:

The responsibilities pertaining to this role are divided into 3 major categories: Administrative, Floor Shifts (standards maintenance), and Development.

Administrative Tasks:

Ordering/ Invoicing, Inventory/ Stock take: Monitoring COGs by maintaining sufficient stock levels and controlling wastage. Group and organize invoices and submit them to the accountant for processing.

Cash Handling: Manage all cash in the cafe. Calculate and consolidate each day’s cash sales + tips for weekly reports.

Payroll: Monitor shift hours to stay within payroll parameters. (Shifts & break times) Assess and approve staff timecards each week and ensure the information entered is accurate. O/T to be approved by the Operations Director.

Onboarding/ Scheduling: Onboard new hires and ensure all necessary documents are completed. Build schedules 14-days in advance, according to team preferences and availability.

Attend weekly management meetings to review sales, quality, culture, operations, customer feedback, and performance

Conduct Bi-annual Performance Review of FOH & BOH staff w/ Operations Director, following company procedures.

Maintain a calendar of major holidays and key dates to inform customers and navigate with vendors & service providers.

Floor Shifts (Standards maintenance)

Maintain day-to-day operations of the cafe, while ensuring standards are being met in all regards: quality, customer service, cleanliness, uniform, music, etc.

DOH Standards: Ensure that the cafe is operating up to NYC DOH Standards to maintain A Grade. Implement a daily DOH Checklist for key areas of the cafe.

Onboard and train new hires and ensure standards are clearly communicated

Customer Service/ Retention: Customers should be greeted as they enter, welcoming our guests with open arms hospitality. Ensure staff remember names, orders, and preferences of regular customers, providing an incredible customer experience.

Quality: QC of both Kitchen and Bar products, presentation, and taste. Tasting each batch and esp. to ensure quality standards are being met. Monitor ticket times – coffee under 3 min; food between 5-8min.

Communication: Maintain clear communication with management and staff. Delegates and provide staff with clear directions, both verbal and/or written.

Development

Develop Cafe Standard Operating Procedures (SOP’s) with the Operations director.

Give input/ feedback on menu development alongside the Executive Chef and management team.

Suggest ways to improve standards of service/retail offerings/menu offerings/activities to keep staff engaged

Benefits
* Competitive salary

* Annual Paid Vacation

How to Apply

Please send resumes and a little about yourself to careers@blackfoxcoffee.com

About us:

As one of NYC’s leading specialty coffee providers, Black Fox Coffee is a progressive organization seeking like-minded baristas and hospitality professional to join our growing team.

We are currently hiring baristas and front of house staff to float between our Midtown (E45th Street) and downtown (70 Pine Street) locations.

Black Fox Coffee’s multi-roaster approach provides an unrivaled variety and constantly rotating selection, of some of the best coffees from roasters across the United States and the world.

We are seeking experienced baristas and front of house staff that continue to be excited by coffee and have a strong desire to keep learning and growing in coffee.

Full time and part time positions available.

Responsibilities:

– The personality and passion to welcome all customers

– Proven ability to work in high volume cafe/restaurants– Maintain quality standards and stay within parameters set by our Head Barista and General Manager

– Develop strong working relationships with your team

– Maintain work area and equipment to a high degree of cleanliness

– Participate in cuppings and tastings to remain current and knowledgeable about our products

– Understanding that no job is too big or too small and ability to work across both Front of House and Coffee sections

Requirements:

– Minimum 2 years experience in specialty coffee

– Passion for providing an exceptional hospitality experience

– An enthusiastic love of coffee

– Detail oriented and reliable– Proven ability to multitask and prioritize

– Ability to dial in Espresso and Filter Coffee

– NYC Food Handlers Permit (or willing to obtain one after hire)

– Open and flexible availability *including weekends*.

Black Fox pays above market rates and is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.